In order to ensure that we’re providing the level of service that we strive to, we always encourage our customers to provide feedback. You can see examples of the comments that our customers have made on our feedback page but sometimes we take a more in depth look and produce a case study.
The case studies we have are listed below:
Lise’s elderly mother was unable to operate her lock due to arthritis in her hands. She therefore required a solution that would allow her to operate her lock with retaining the security of her home.
Read the full case study here.
Ackworth Garden Centre was losing hundreds of pounds to theft when they approached us for help. Our solution included beam protection, a monitored alarm, a ‘Master Blaster’ and IP CCTV cameras. This is now paying for itself many times over.
Read the full case study here.
When Gateway Homes moved into new premises they asked us to install their new burglar alarm, CCTV and access control system. Needing to work around other contractors, this was quite a complex job requiring co-operation and co-ordination.
Read the full case study here.
We look after the burglar alarm on a property that Kathy owns. It’s important to her that she has an insight into how the alarm is being used by her tenants. Read the full case study here.
It was important to Karen that she use a local company to service her burglar alarm. She was particularly impressed by our efficiency.
Read the full case study here.
Our locksmith service was recommended to Mrs Laycock by West Yorkshire Police. she appreciated the time we took to explain exactly what the problem was and has continued to use us ever since.
Read the full case study here.
Gordon turned to us to service a business fire alarm after a bad experience with a large national company. Following this experience he has continued to use us for his home security needs.
Read the full case study here.
Nigel and Debra knew they wanted an MLA registered locksmith to upgrade their locks and found us via their website.
Read the full case study here.
Would you be happy to take part in a case study? You can e-mail us, call us or complete our customer feedback survey. All those who provide feedback are entered into a monthly prize draw to win a £25 M&S voucher.
