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Businesses can often be unoccupied for a number of hours every day. If the alarm is triggered, or tampered with, a monitoring service would notify your key holders so that you can make an appropriate response. There are 3 main methods of monitoring, depending on what level of security you require: digital monitoring uses a standard telephone line; DualCom GPRS operates via a phoneline and GPRS; and BT Redcare GSM operates via a phoneline and GSM.
The type of monitoring solution you need depends on the level of security appropriate for your business. An entry level monitoring service would be Digital monitoring which is suitable for many but would fail should the phoneline fault or be cut. DualCom offers a dual signalling system so that it will still notify the response centre should the line be tampered with. BT RedCare is the most secure monitoring system as it continuously monitors the alarm and would be able to detect any issues with the line, even if the alarm itself was not triggered.
When alerted to the alarm being triggered the alarm response centre would perform checks to confirm the alarm, notify the key holder and, if appropriate, alert the police.