Customer Feedback Form for Home Customers

Customer feedback is essential to let us know how we’re doing as well as continue to improve our service. Please complete the form below to provide your feedback. As a thank you, every customer that completes a feedback form is entered into a monthly prize draw to win a £25 M&S voucher. Leave us a review on Facebook or Google + Places and you’ll get an extra entry.

1. Personal Details

Name:

E-mail address:

Phone number:

*2. How did you first hear about Calder Security?

RecommendationInternet SearchYellow PagesYell.comSocial Media (Facebook, Twitter, Linked In)Other (please specify). If recommendation please state whom

*3. Why did you choose to use Calder Security?

ReputationPriceService OfferedPerceived expertise/knowledgeOther (please specify)

*4. How would you rate Calder Security for KNOWLEDGE/EXPERTISE?

ExcellentGoodAveragePoor

Comments:

*5. How would you rate Calder Security for VALUE FOR MONEY?

Excellent valueGood valueReasonable valuePoor value

Comments:

*6. How would you rate Calder Security for SERVICE?

ExcellentGoodAveragePoor

Comments:

*7. Would you use Calder Security again?

Yes definitelyProbablyNo

Comments:

*8. Would you recommend Calder Security to others?

Yes definitelyProbablyNo

Comments:

9. Are you aware of our 'Recommend a Friend' scheme?

YesNo

For full details click here: https://www.caldersecurity.co.uk/recommend-a-friend-scheme/

*10. Would you consent to us using your comments for marketing purposes?

YesNo

Thank-you for completing our survey

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Not a home customer? Click here for our business feedback form.