Customer Feedback Form for Business Customers

Customer feedback is essential to let us know how we’re doing as well as continue to improve our service. Please complete the form below to provide your feedback. As a thank you, every customer that completes a feedback form is entered into a monthly prize draw to win a £25 M&S voucher. Leave us a review on Facebook or Google + Places and you’ll get an extra entry.

*1. Personal Details

Name:

Company:

E-mail address:

Phone number:

*2. How did you first hear about Calder Security?

RecommendationInternet SearchYellow PagesYell.comSocial Media (Facebook, Twitter, Linked In)Other (please specify). If reommendation please state whom

*3. Why did you choose to use Calder Security?

ReputationPriceService OfferedPerceived expertise/knowledgeOther (please specify)

*4. What did you think about the solution that Calder Security offered for your business? E.g. did it solve your problem, was it fit for purpose, etc?

Comments:

*5. How would you rate Calder Security for KNOWLEDGE/EXPERTISE?

ExcellentGoodAveragePoor

Comments:

*6. How would you rate Calder Security for VALUE FOR MONEY?

Excellent valueGood valueReasonable valuePoor value

Comments:

*7. How would you rate Calder Security for SERVICE?

ExcellentGoodAveragePoor

Comments:

*8. Would you use Calder Security again/recommend to your contacts?

Yes definitelyProbablyNo

Comments:

For details of our recommend a friend scheme click here: https://www.caldersecurity.co.uk/recommend-a-friend-scheme/

9. Do you have an imminent requirement for any other products or services offered by Calder Security? (E.g. Intruder alarm, Fire alarm, CCTV, Locksmith, security safes, door entry systems, key holding, 24 hour monitoring etc). Please state

YesPossiblyNo

Please state

*10. Would you consent to us using your comments for marketing purposes?

YesNo

Thank-you for completing our survey

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Not a business customer? Click here for our home customer satisfaction survey.